Establishing and maintaining telephone system businesses resources and usage for the serviced office or campus environments can seem like a daunting prospect.
Whether you need to bill your clients telephone usage, control or cap outgoing call spend, screen and announce incoming calls based on DID/DDI numbers, record some or all calls, it’s essential that you can provide the most effective and easily administered solutions, whilst minimising the risk of costly mistakes.
Office Solutions provides:
- Easy to use applications
- Secure login access
- Quickly & easily report & bill outgoing or incoming calls
- Record all/specific inbound/outbound calls
- Securely access recordings by user logon
- Extract, export & email whole or particular sections of call recordings
- Monitor & report performance of all/individual or blocks of extensions or lines