Office Compact – Reports
Call Reports
- Calls by DDI – Detail
- Calls by DDI – Summary
- Calls by Department – Summary
- Calls by Department over Time – Summary
- Calls by Extension – Detail
- Calls by Extension – Outgoing Summary
- Calls by Extension – Summary
- Calls by Extension – Summary Simple
- Calls by Extension – Summary Overview
- Calls by Trunk – Detail
- Calls by Trunk – Summary
- Cradle/Grave Call Detail
- Peak Call Times
- Site Call Usage
- Department/Extension Telephone Response Time
- Monthly Call Statistics
- Monthly Call Statistics by Hour
- Monthly Traffic Profile by Day
- Most Called Area
- Most Dialled Number
- Most Frequent Caller
- Alarm Summary
- Emergency Call
- High Cost
- Long Duration
- Number Dialled – Inbound
- Number Dialled – Outbound
- Abandoned/Answered Call Spectrum
Recorder Call Reports
- Calls by Channel/Trunk – Detail
- Exported Recordings by DDI
- Monitored/Validated Calls Report – Detail
- Monitored/Validated Calls Report – Summary
- Recorded Messages
- Calls by Person/Agent – Detail (Connection via TAPI required)
- Calls by Person/Agent – Summary (Connection via TAPI required)