Tag: call logging

Call Logging

Without reporting, how will you manage? After salaries, overall communication costs are the largest single office expense. These costs are usually unmanaged, increasing and out of control. Without accurate call information how can you manage the costs of your business. …

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Office Pro

Office Pro extends the capabilities of Office Xpress to include ‘live’ real-time; caller, user/agent and group information, traditionally only available in larger formal call/contact centres, but now within the reach of any business improving efficiency, driving sales and maintaining customer service levels.  Scroll …

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Office Xpress

Office Xpress is a  single and multi-site* call management application, constantly monitoring how well your company or organisation is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant …

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Office Intro

Entry level affordable and effective call logging, reporting and call accounting. Specifically developed for smaller businesses, a fully integrated software solution providing valuable business intelligence to increase efficiency and enhance business performance. Click images to enlarge Today Screen The Intro …

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Call Management

Office Solutions call logging, call accounting and call monitoring provide the analytical historical and real-time live tools that allow you to manage your companies; telephone system, call traffic and user or agent performance, increasing operational efficiency and productivity to drive …

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